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ZB Therapy

Children & Young People Counselling

ZB Therapy Privacy Policy


The Use of Your Information

This privacy notice provides you with details of how we collect and process your personal data through your use of this site www.zbtherapy.net. Zoe Brown is the data controller and is responsible for your personal data (referred to as ‘we’, ‘us’ ‘our’ in this privacy notice.

Contact Details

What Data Do We Collect?

Communication Data that includes any communication you send through the contact form on this website, through email, text any other communication you send. We process this data for the purpose of communicating with you and for record keeping.

Personal Data

Personal data means any information capable of identifying an individual. It does not include anonymised data. If we proceed with a pre-assessment, personal data will be collected at this stage. You will be informed prior to the assessment how this data will be processed and stored.

Third Parties

The data provided by you via your website enquiry is not shared with third parties.

Security

ZB Therapy uses a secure server using ‘https’ technology. You will be notified of any breaches where applicable if we are legally required to do so. This website is hosted by webhealer who have their own privacy policy that can be viewed at https://www.webhealer.net/privacy-policy/.

Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request, access, correction, erasure, restriction, transfer, to object to processing, to portability of data and to withdraw consent. You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regualtion-gdpr/individual-rights/

If you wish to exercise any of your rights set out above please email us at zoe@zbtherapy.net.

Zoe Brown is registered with the ICO (Information Commissioners Office) reference number ZB905231. If you are not happy with the way your data has been used or handled you can contact the ICO at https://ico.org.uk/ or by phone 0303 123 1113. We should be grateful if you would contact us first if you do have a complaint about how your data is used and handled so we can try to resolve it for you.

Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies please be aware that some parts of this website may become inaccessible or not function properly.

Effective Date of Policy

27th November 2025.


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